Privacy Policy — Uponor

Effective date: January 1, 2025

Uponor ("we," "our," or "us") is committed to protecting the privacy of visitors to our website and users of our digital services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We collect information you provide directly, such as when you:

Submit an inquiry or request system design assistance
Register for a webinar or technical training event
Subscribe to our technical newsletter
Contact our technical support or sales team

We may also collect certain technical information automatically when you visit our website, including IP address, browser type, pages visited, and referring URL, through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested engineering design support
Process product orders and manage account relationships
Send technical newsletters, product updates, and training invitations (where you have opted in)
Improve our website, products, and services
Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

Authorized Uponor distributors and regional sales partners to fulfill your requests
Service providers who assist us in operating our website and services (subject to confidentiality obligations)
Legal and regulatory authorities when required by applicable law

4. Cookies

Our website uses cookies to improve your browsing experience and analyze site usage. You can control cookie preferences through your browser settings. Disabling cookies may affect certain site functionality.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy and to comply with legal requirements. Inquiry and project records are typically retained for seven years.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at the address below.

7. Security

We implement technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No internet transmission is completely secure, and we cannot guarantee the security of information transmitted to our website.

8. Contact Us

For privacy-related inquiries or to exercise your data rights:
Uponor Data Privacy Officer
5925 148th Street West, Apple Valley, MN 55124 USA
[email protected]